PLAY PASS Terms & Conditions (Malaysia)
Last Updated: May 18th, 2020
1. Membership & Eligibility
PLAY PASS (“Program”) is a membership program offered by Parkson Unlimited Beauty Sdn. Bhd. ("PLAY UP") to customers who reside in Malaysia. Membership to the Program ("Membership") is limited to individuals only and is limited to one account per individual. Employees, officers, directors, agents and representatives of PLAY UP and its affiliates are eligible for Membership but may be excluded from certain promotions. Customers must be age 18 years or older and a legal resident of Malaysia to be eligible for Membership. Eligible minors must obtain their parent's or legal guardian's consent prior to participation. Customers are required to fill in all fields on the registration form to be eligible for Membership, in the event that a customer refuses to do so PLAY UP reserves the right to deny your application for PLAY PASS. By applying for Membership in the Program, you agree (or, if you are a minor, your parent or legal guardian agrees) to be bound by these terms and conditions ("Terms").
2. PLAY PASS Basic, Exclusive and Superstar
Customers are entitled to qualify for PLAY PASS Basic status (“Basic”) with or without any purchase. Basic members who have spent above RM600 within a 12 month period will be upgraded automatically to PLAY PASS Exclusive status (“Exclusive”) the next day. Basic and Exclusive members who have spent above RM1500 within a 12 month period will be upgraded automatically to PLAY PASS Superstar status (“Superstar”) the next day.
Exclusive and Superstar membership status will be valid for 12 months from the date the PLAY PASS member qualifies; after that, annual requalification is required. To maintain your Exclusive and Superstar status, you must spend a minimum of RM600 and RM1500 respectively in Malaysia PLAY UP stores within 12 months from the date you qualified. If you spend less, you will be placed in a lower tier. PLAY UP may, in its sole discretion, alter, limit, or modify the PLAY PASS program rules, regulations, benefits, eligibility for membership, or any other feature of the PLAY PASS program or may terminate the PLAY PASS program at any time in its sole discretion, without prior notice.
3. PLAY PASS Member-only Price
Under the Program, all PLAY PASS members regardless of tiers will be entitled to member-only prices and promotions. Offer is non-transferable. Substitutions may occur. Offer is subject to change, alteration, or termination by PLAY UP in its sole discretion, without prior notice.
4. PLAY PASS Gift Wrapping Service
PLAY PASS Basic, Exclusive and Superstar members who spend a minimum of RM200 in a single receipt will be eligible for our gift wrapping service. Offer is non-transferable. Substitutions may occur. Offer is subject to change, alteration, or termination by PLAY UP in its sole discretion, without prior notice.
5. PLAY PASS Birthday Special
PLAY PASS Exclusive and Superstar members will be eligible for a RM50 and RM150 E-Store voucher respectively. The birthday E-Store voucher is only valid during the members birthday month. Each customer is only eligible to redeem this voucher once. Offer is non-transferable. Substitutions may occur. Offer is subject to change, alteration, or termination by PLAY UP in its sole discretion, without prior notice.
6. PLAY PASS Lucky Spender
PLAY PASS Exclusive and Superstar members who spend a minimum of RM150 in a single receipt will be eligible to enter a monthly contest held by PLAY UP at Genting Sky Avenue, Fahrenheit 88 and Berjaya Time Square stores. Only one winner will be selected from each store and the winner will have to return to the store to collect their prize. The winner will collect their prize from the designated store inform by the management of PLAY UP. Offer is non-transferable. Offer is subject to change, alteration, or termination by PLAY UP in its sole discretion, without prior notice.
7. PLAY PASS Superstar Complimentary Custom Makeovers
PLAY PASS Superstar members will receive complimentary custom makeovers at PLAY UP stores in Malaysia. Limited to two (2) complimentary custom makeovers per year. An appointment is required and is subject to store availability and scheduling. Offer has no value and is not redeemable and/or exchangeable for cash. Offer is non-transferable. Offer is subject to change, alteration, or termination by PLAY UP in its sole discretion, without prior notice.
8. Changes, Termination & Removal From Program
If for any reason this Program is not capable of running as planned (including in the event of fraud or attempted fraud), PLAY UP reserves the right in its absolute discretion to modify the terms of the Program and these Terms, or to suspend or terminate the Program. In the event of such modification, suspension or termination, PLAY UP will notify the members of the Program via email, as well as by communicating this on our social media. Members will not receive any compensation from PLAY UP in the event of modification or suspension of the Program. Any abuse of the Program, failure to follow any terms of the Program, Membership inactivity for more than 18 months, any misrepresentation or any conduct detrimental to the interests of PLAY UP, or fraud or attempted fraud, may subject members to Membership revocation and will affect eligibility for further participation in the Program. Membership is non-transferable and Membership purchases must be made by the member. PLAY UP will notify you via email prior to making changes to these Terms. It is your responsibility to check or review these Terms from time to time to keep informed of any changes. In the event that the Terms of the Program change, you may choose to cancel your Membership.
9. Limitation of Liability
To the extent permitted by law, PLAY UP will not be liable for any damages of any kind arising out of or in connection with your participation or Membership in the Program, including damages arising out of changes to or termination of the Program or as a result of you redeeming and/or using a Reward. This applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. To the extent permitted by law, the limitations on PLAY UP's liability set forth herein shall apply whether for breach or repudiation of contract, or whether in tort, civil liability by way of negligence, gross negligence, strict liability, or otherwise, even if advised of the possibility of such damage. By agreeing to these terms, you willingly agree (or, if you are a minor, your parent or legal guardian willingly agrees) that you have relinquished your right to seek these damages from PLAY UP and that this is a reasonable allocation of risk. These Terms must be read subject to these statutory provisions.
10. Applicable Law
The Program and these Terms are governed by the laws of Malaysia, without giving effect to any principles of conflicts of laws. You hereby consent (or, if you are a minor, your parent or legal guardian hereby consents) to the exclusive jurisdiction of courts located in Malaysia in all disputes arising out of or relating to these Terms or the Program. In case of any legal dispute, the decision of PLAY UP shall remain final.